Thank you for choosing Gunmeplug.com for your firearm needs. We understand that sometimes returns/ exchanges or cancellation may be necessary, and we want to ensure the process is as easy as possible.
Exchanges:
If you received a damaged or defective item, we would gladly exchange it for a new one. To initiate an exchange, please contact our customer service team at [insert phone number or email] and provide your order number and the reason for the exchange.
Our team will provide you with a Return Authorization Number (RAN) and instructions on returning the item. Once we receive your returned item and verify its condition, we will ship a replacement item to you at no additional cost.
If you would like to exchange an item for a different product, please contact our customer service team to initiate the return process outlined above. Once we receive your returned item, we will issue a refund to your original payment method, and you can place a new order for the product you would like to receive instead.
Shipping:
All returns and exchanges are subject to shipping fees, which will be deducted from your refund. If you received a damaged or defective item, please get in touch with our customer service team, and we will cover the cost of return shipping.
We cannot ship firearms to P.O. boxes or APO/FPO addresses. All firearms must be shipped to a licensed dealer, and the customer must ensure that the dealer is willing to receive and transfer the firearm. We are committed to providing our customers with high-quality firearms and excellent customer service. If you have any questions or concerns about our returns and exchanges policy, please do not hesitate to contact our customer service team for assistance.
Cancellation Policy:
At Gunmeplug.com, we understand that sometimes circumstances change, and you may need to cancel your order. We want to make the cancellation process as easy and convenient as possible.
If you wish to cancel your order, please get in touch with our customer service team as soon as possible at [insert phone number or email] with your order number and the reason for cancellation. Our team will work with you to cancel your order and issue a refund if applicable. Please note that some orders may have already been shipped or are in the process of being shipped. In such cases, we may not be able to cancel the order, and you may need to return the item once it is delivered.
Refunds:
If you cancel your order before it has been shipped, we will issue a full refund to your original payment method. If your order has already been shipped, we will issue a refund for the cost of the item(s) only once we receive the returned item(s) in its original condition.
Please note that shipping and handling fees are non-refundable, and you will be responsible for the cost of return shipping. If you received a damaged or defective item, please see our returns and exchanges policy for information on how to return the item and receive a refund or exchange.
We are committed to providing our customers with high-quality firearms and excellent customer service. If you have any questions or concerns about our cancellation policy, please do not hesitate to contact our customer service team for assistance.